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Repairs and Appraisals

Make Something Old, New Again

When it comes to repairs, there is no one better than EitherOre Hilltop. Our repair and fabrication team has over 50 years combined experience, they have seen it all. The right tools, experience, and patience are what it takes to bring your cherised piece back to its original form. Rest assured your jewelry will be in good hands.

General Repairs

  • Ring Sizing
  • Solders
  • Stone Setting
  • Replace Missing Stones
  • Pearl Stringing
  • Battery Replacement
  • Engraving

Appraisal Services

When you purchase an engagement ring, wedding band, or piece of fine jewelry we will furnish a complimentary insurance value appraisal.

For all other items we can provide appraisals conducted by our GIA-certified graduate gemologist for $90 per item.

We recommend updating your appraisals at least every three to five years. When you request a revised appraisal, we must have your jewelry back in our store for reevaluation. We will complete this appraisal update, which is also complimentary, within a few business days.


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  • Fern was incredibly helpful assisting me in resetting my wife's engagement diamond. She is very knowledgable and has a great aesthetic. She went out of her way to show me different options within my price point and the final product is stunning. I will absolutely use her again in the future. My wife gets frequent compliments on the radiance of her new ring.

    Adam Longwater

  • What a great experience with EitherOre Hilltop! Fern was excellent. We customized her ring from start to finish and couldn’t be happier. Fern really listened to us. She really knows her stuff.

    Josh Salton

  • I cannot recommend EitherOre Jewelers Hilltop enough! Fern was a joy to work with. I got engaged knowing nothing about jewelry or gems and Fern kindly walked me through the process of grading and gave her honest professional opinion to help inform me of our choice in ring.

    Victoria Silwa

  • Fern is a real pro when it comes to serving her customers! Custom designs are a sheer delight! After my Mom passed I wanted to include something of her in my daily routine. Fern and her team helped me design a wonderful necklace and earrings using some of my mom's items.

    Dona Storey

  • HIGHLY Recommend Fern @ EitherOre in Hilltop! My husband and I always go to Fern for all of our jewelry.

    Samantha Gurr

  • Fern Leibowitz is my jewelry guru FOR LIFE. She is smart as a whip, creative, passionate about jewelry, efficient and absolutely customer centric. She loves taking customers' old jewelry and morphing them into gorgeous up to date pieces . Always at great prices! Five stars all the way.

    David Laibstein

Interested? Get in touch and we'll get back to you soon!

Contact Us
Contact Us

© 2019 EitherOre Jewelers Hilltop West

1620 Hilltop West Executive Center

Virginia Beach, VA 23451

(757) 523-1549

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